FACE - TO FACE TRAINING
Basic Emergency First Aid Responder
(QCTO Accredited – 5CPD Points)
This unit equips learners with essential first aid knowledge, including legal considerations, scene safety, and emergency response. It covers basic anatomy, managing life-threatening situations, treating shock, choking, sudden illnesses, and common injuries using appropriate bandages, slings, and splints during medical emergencies.
Perform Basic
Fire Fighting
(Accredited – 2CPD Points)
This unit teaches how to respond to and manage basic fires. It includes identifying fire types, selecting the right firefighting equipment, monitoring and containing the fire, safely retreating, handing over to emergency services, and reporting on the incident.
SHE
Representative
(Accredited- 5 CPD Points)
This unit trains learners to effectively fulfil the role of a Safety, Health, and Environmental (SHE) Representative. It covers the responsibilities of the role, relevant legislation, hazard identification, incident reporting, conducting inspections, and promoting a safe and healthy work environment.
Legal Liability
(QCTO Accredited – 5CPD Points)
This unit outlines key legislation affecting risk management and explains the risks of non-compliance. It includes relevant terminology and shows how to apply laws and codes of good practice to manage risk within an organisation.
SHE Supervisor
(Accredited- 5 CPD Points)
This unit prepares learners to take on the role of a Safety, Health, and Environmental (SHE) Supervisor. It covers legal responsibilities, risk assessments, incident investigation, enforcing compliance, supervising SHE activities, and promoting a proactive safety culture within the workplace.
Hazardous Chemical Substances
(Accredited – 5CPD Points)
This unit provides essential knowledge on working safely with hazardous chemical substances. It covers identification, classification, labelling, safe handling, storage, and disposal procedures, along with the health risks involved and the legal requirements for compliance in the workplace.
Risk Assessment in
the Workplace
(Accredited – 5CPD Points)
This unit teaches the principles of identifying, evaluating, and controlling workplace risks. It covers hazard identification, assessing the likelihood and severity of risks, implementing control measures, and maintaining a safe work environment through continuous monitoring and review.
Workplace Incident and Accident Investigator
(Accredited – 5CPD Points)
This unit equips learners with the skills to investigate workplace incidents and accidents effectively. It covers identifying root causes, gathering evidence, interviewing witnesses, compiling reports, and recommending corrective actions to prevent future occurrences and improve workplace safety.
ONLINE ONLY TRAINING
Occupational Health
and Safety
(SAQA US: 242668)
This unit covers the key aspects of the Occupational Health and Safety Act and its regulations. It includes minimum compliance requirements, the implementation of management controls, and the role of communication and training in maintaining a safe work environment.
HIV/ Aids in
the Workplace
(SAQA US: 13915)
This unit explores the impact of HIV/AIDS on the immune system, how it is transmitted, and safe versus risky behaviours. It also covers workplace support for affected employees and highlights the broader implications of the pandemic for society, the economy, and the workplace.
Employment
Equity Act
(SAQA Us: 116927)
This unit provides a summary of the Employment Equity Act and outlines the steps organisations must take to comply. It also covers key reporting documents such as EEA2, EEA4, EEA12, and EEA13, used to track and support equity in the workplace.
POPI and
PAIA Act
(SAQA US: 113928)
This unit provides an overview of the Protection of Personal Information (POPI) Act and the Promotion of Access to Information Act (PAIA). It covers the rights and responsibilities of organisations in handling personal data, ensuring lawful access to information, and promoting transparency and compliance with data protection laws.
Occupational Health
and Hygiene
(SAQA US: 242668)
This unit explains the concept of occupational health and hygiene, identifies environmental factors affecting it, and covers the application of health and safety measures. It also emphasizes the importance of personal hygiene and health in the workplace.
Apply Food and Hygiene and Handling in the Workplace
(SAQA US: 1151186)
This unit covers the basics of food safety, including its importance, common hazards, and poor hygiene signs. It introduces the 4 C’s—Cleaning, Cooking, Chilling, and Cross-contamination—and outlines safe practices and prevention of food poisoning in the workplace.
Basic Conditions
of Employment Act
(SAQA US: 252030)
This unit covers the key provisions of the Basic Conditions of Employment Act, including working hours, leave, pay, and termination. It also addresses the prohibition of child and forced labour, variations to employment conditions, and how compliance is monitored and enforced.
Labour
Relations Act
(SAQA US: 114278)
This unit provides a comprehensive overview of the Labour Relations Act, focusing on employee and employer rights, collective bargaining, dispute resolution, strikes and lockouts, workplace forums, and unfair dismissal procedures. It promotes fair labour practices and compliance within the workplace.
COIDA, UIF
& SDL Act
(SAQA US: 117155; 114966; 116394)
This unit covers three key labour laws. It explains COIDA, including who it applies to, employer and employee rights, and how to claim for workplace injuries. It outlines the UIF as short-term relief for unemployed workers, detailing who qualifies, claim amounts, and timelines. It also covers the Skills Development Levies Act, focusing on mandatory and discretionary grants and the benefits of investing in skills development.
Customer
Service
(SAQA US: 114903)
This unit focuses on delivering excellent customer service by developing effective communication, problem-solving, and interpersonal skills. It covers understanding customer needs, handling complaints professionally, building positive relationships, and creating a customer-focused environment that enhances satisfaction and loyalty.
Office Support
and Administration
(SAQA US: 110531)
This unit covers analyzing and assessing administrative functions and systems, planning and improving administration processes, and implementing them effectively. It also includes monitoring, control, evaluation, and best practices for telephone and email etiquette.
Apply Management Functions
to an Organisation
(SAQA Unit Standard – 14667)
This unit explores key management activities needed to run a successful business. It covers planning at all levels, setting goals, implementing action plans, and effective communication. Learners also gain insight into negotiation, leadership, reporting, performance management, and giving constructive feedback.
Motivate and
Build a Team
(SAQA Unit Standard – 242819)
This unit focuses on the importance of team motivation and outlines the basic compliance requirements. It also covers implementing management controls and using effective communication and training to build and support a strong team.
Close a Deal
with a Customer
(SAQA US: 10047))
This unit focuses on applying personal selling skills to close deals effectively. It covers marketing strategies, questioning techniques, understanding customer needs, handling objections, and using listening and observation skills. It also highlights closing techniques and the importance of good customer service.
Provide care to babies, toddlers
and young children
(SAQA US: 244469)
This unit equips learners with the knowledge and skills to care for young children, including babies and toddlers. It covers routines, nutrition, hygiene, emotional support, safety, and age-appropriate activities to promote healthy development in a nurturing environment.
Emotional
Intelligence
(SAQA US: 119332)
This unit develops the ability to understand, manage, and express emotions effectively. It covers self-awareness, self-regulation, empathy, motivation, and social skills—key components that enhance personal well-being, workplace relationships, and leadership effectiveness.
The
BBEEE Act
(SAQA US: 242668)
This unit explains what BBBEE is, its purpose, and key definitions. It covers priority elements, sub-minimum requirements, the discounting principle, and the different B-BBEE recognition levels.
